In the world of e-commerce in Egypt, merchants rarely rely on just one shipping company to deliver their orders nationwide. Why? Because most shipping companies excel in one area but fail in others, offering partial solutions instead of complete ones.
At Direction Center, the story is different. We are not just another shipping company – we are the central hub and the primary partner for merchants across Egypt. Our goal is not to deliver parcels only, but to redefine what shipping truly means, providing a fully integrated ecosystem that supports your business every step of the way.
Why Direction Center is Different
- 📞 Dedicated phone support for every single shipment – not just general call centers.
- 📸 Shipment photos upon arrival at our main hub for transparency and trust.
- 📲 Instant communication with your customer once the parcel arrives at the distribution center.
- 👥 Independent shipment monitoring teams to ensure accuracy from multiple sources.
- 🔎 Return verification team to confirm whether a return is real or fake.
- 🔄 Reshipping returns directly without forcing the merchant to first receive them.
- 🔀 Parcel redirection between customers to save time and costs.
- 📊 Detailed delivery reports – showing how many shipments were delivered within 24 hours, 48 hours, 3 days, or more.
- 🛡️ Full shipment insurance for maximum security.
- ⚡ RUSH delivery service in Cairo and Giza within 48 hours.
- 📑 Weekly reports reviewed by our accounting team.
- ⭐ Customer feedback collection after delivery – on service, courier, and even product quality – shared with the merchant transparently.
- 🔗 Free API integration with dedicated support for technical setup.
- 📦 Storage and packaging services included – branded flyer + thermal label printing at no extra cost.
- 📥 Pickup requests for shipments and returns with a single click.
- 💸 Cash settlements within 2 business days maximum.
- 🧑💼 Dedicated account manager for new merchants – guiding you from day one.
- 🤝 Customer Success Department – acting as your personal representative inside our company.
- ⚖️ Fair, unified shipping rates – calculated per gram with no rounding or hidden costs.
- 🚗 Pickup from anywhere in Cairo & Giza – even for your very first order.
- 🏬 Free online store solution (Motajarly) – helping merchants sell instantly.
- 📣 Wholesale & product marketing support through professional sales agents.
- ✉️ SMS and WhatsApp services to keep you connected with your customers.
Our Promise
We don’t just make promises – we deliver results.
We don’t just say – we prove.
Shipping with Direction Center is not a basic logistics service; it’s a comprehensive experience, built to drive your business forward with confidence and consistency.
Our motto today, tomorrow, and always:
“Tomorrow brings a new and useful development.”
Are You a Merchant Ready to Grow?
Now is the time to make the move.
The moment you register with Direction Center, you’ll receive a call from your dedicated account manager who will walk you through everything and answer all your questions.
👉 Register today – stop wasting time juggling between companies that only offer you half of what you need.
Direction Center – where your business truly takes off.
